Our goal is for you to have a massage chair that you and your family will love for many years. You can return your order for any reason within 30 days from the date you receive your delivery. Just contact us and we’ll send a truck to pick it up.
You would receive a full refund, minus a 20% restocking fee. If you require someone to help move your chair out of your home and pack it up for you, it will be minus an additional $350.
In the unlikely event that you will want to return your chair, please be sure to keep your original packaging & boxes. Otherwise, we will not be able to process your return. Items must be in new condition and contain the original box and packaging materials that were shipped to you. If you are getting indoor setup or white glove service, we advise you to instruct the delivery person to give you the boxes so you can keep them. *Floor models are a final sale.
Our goal is for you to have a massage chair that you and your family will love for many years. So if you wish to exchange your chair for a different model, we do our best to minimize the cost of returning your chair. And depending on which chair you exchange it for, we may be able to absorb most or all of the return costs for you.